Curse

DutchSmurf · Jul 27, 2008, 09:35 PM // 21:35

Quote:

Originally Posted by Gun Pierson

Some of you want Regina to communicate when there's actually something new to say. Well until GW2 there won't be much to talk about, so why does Anet have a CR?

Because she has other things to do too? Like helping organizing the events they go to. And updating the website (which I think she is doing too now). And tons of other things that come with the CR job.

People say Regina hasn't said much on the forums. But really, how many topics have there been lately that were worth replying on? The one about the mAT deserves a response. But it is weekend and normally there isn't a need for CR to be available then, so why would she be? And even if she would be working, what can she say? The people involved aren't working for sure, so she can't get information from them. Meaning all she has left is saying "we are sorry." Although Gaile might have expanded that to 500+ words, that is all she can say. And a post like that, without explanation or promises about further actions, would do more bad then good.
She replied on the Ursan (PvE balance) issue with all information she has. "We are looking on it." As much as she probably wants to, that is all she can say.

I asked before and I will just ask again. Except for posting "+1" every now and then. What do you actually want her to say?

Innocent · Jul 27, 2008, 09:39 PM // 21:39

Quote:

Originally Posted by MMSDome

I might have thought Gaile wasn't good but compared to our current one she was amazing. We barelly even hear from regina.

You guys need to lay off Regina tbh. It's not really her fault that ANet doesn't give a damn. She's just doing her job, giving us what she's getting. Don't shoot the messenger.

Gun Pierson · Jul 27, 2008, 09:46 PM // 21:46

Quote:

Originally Posted by DutchSmurf

Because she has other things to do too? Like helping organizing the events they go to. And updating the website (which I think she is doing too now). And tons of other things that come with the CR job.

They go to Leipzig to say nothing and will reach a couple of thousand people. The fan sites are visited by thousands of players every day. And on top of that they start with the wiki pages while elite forum sites are available here since day one.

Updating the website? They must be low on cash if a CR has to do the job of a webdesigner. And if you mean writing all the text, should be a walk in the park for a communication manager.

I'm wondering now, what comes with the CR job?
from the wiki:
'As CRM, Gaile served as liaison between players and the Dev Team and managed fan events, contests, and communications. She also coordinated website content, interfaced with the Support Teams, and oversaw global community fansite programs. She would sometimes go AFK during these visits to speak with Dev Team members to try to obtain answers to players' questions or to relay their comments. '

Quote:

Originally Posted by DutchSmurf

What do you actually want her to say?

That's an interesting question, need some time to think about it. What can she still do for us?

AKB48 · Jul 27, 2008, 09:53 PM // 21:53

we'll just have to play the beta and see how good GW2 is then.

Fril Estelin · Jul 27, 2008, 10:02 PM // 22:02

Quote:

Originally Posted by DutchSmurf

I asked before and I will just ask again. Except for posting "+1" every now and then. What do you actually want her to say?

Something along the lines of:

"Hey guys, we are fully aware as of this minute of the connections problem and it's being investigated as we speak. We already identified one possible source of the problems as our network from XXX and we've got network engineer dispatched to fix this.

I've listed so far the following errors: 007, 040, stuck at the loading screen. Let me know if there's anything else.

We're also actively discussing the possibility of extending the duration of the HB week-end and replaying the mAT, or an alternate form of guild tournament this month, with similar predictions".

It could have been like this, that, that, that and that post. Or maybe an update on RMT action. Or even nice little short posts like this, that or that (but who needs to be nice? that's for kids right? we're all much better with the all-meaningful silence that only men with manly attributes can appreciate or the "no non-sense" world of "breaking news"). But I'm not a CR.

StormDragonZ · Jul 27, 2008, 10:06 PM // 22:06

I'm waiting for a thread or post from Regina saying that she finds the entire community selfish, mean, egotistical and other words that could easily get you, me or someone else a one way trip to being banned... but because she's the CR... well, I'll get back to you on that...

Nonetheless, I may make a habit out of this, but you have to remember, she only talks to those she's sure of having important information worth sharing... you know, like guild leaders to guilds that play PvP or beating the Fissure of Woe over and over for around 10+ hours a day.

Let's just be flat out straight... she can do whatever she wants. In the end, it doesn't matter what happens. It's not like she cares about Guild Wars... or... no, she... never mind.

Concise Version: She's busy a lot on things she might not know what it is.

**cosyfiep** · Jul 27, 2008, 10:34 PM // 22:34

I would like a comment in the threads....yes we are aware of the problem and its being looked at....she doesnt have to be explicit about where the problem is what it is etc...I just want to know that anet knows about the problems...the way it stands now, we feel that dont give my rats behind about us any longer....and if they dont care about us, you know what I wont care enough to buy their next game!

Snow Bunny · Jul 27, 2008, 10:50 PM // 22:50

Quote:

Originally Posted by Avarre

I have a lot of stuff to do RL, don't get paid, and I can post in every topic ever.

If she's not frequenting forums and being visible, what does she do?

Seriously.

"Hello, my name is Regina. Whenever someone on Guru complains about the fact that we never tell the fanbase anything, let me again politely inform you that frequenting forums is only a minute fraction of my actual job."

WELL THEN WHAT THE HELL DO YOU DO?

Gaile was a failure in that she always was pretty much clueless. But goddamn, she talked to us. Sure, some of her info was wrong, but when stuff like duping first came out, she posted in that thread.

This past weekend, the mAT was ruined by the absolutely decrepit status of the servers.

No word from their staff? They don't see that their system can't function because there's so much lag?

Regina, what do you do? I'm serious. Your blog is unhelpful and uninformative. You are the head of the CR team - well then what do you do?

You're not talking to us about GW1 ingame or through the RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOing forums, and you're not telling us about GW2, and you're sure as hell not making CONGA lines.

WHAT DO YOU DO????????????????????????????????????????????

SerenitySilverstar · Jul 28, 2008, 12:11 AM // 00:11

So, from what I can tell, you guys are pissed that Regina doesn't use the Guru forums as her main source of information dispersal, instead using the official wiki as her main outlet.

This forum/site may be titled "Elite", but the attitude of users certainly isn't - or is, depending on which way you look at it. Your sense of entitlement - "it's her JOB to look after whiners!" - is so indicative of today's "want/blame" society.

You'll get information when they have something to deliver, when they want to, and their own way. The cesspool that this community has become does not make THIS outlet agreeable to information dispersal.

Bryant Again · Jul 28, 2008, 12:13 AM // 00:13

I don't think anyone complained that she doesn't frequent the guru, just forums in general.

Nessar · Jul 28, 2008, 12:24 AM // 00:24

It would be nice if she did frequent the forums or ingame at least...

Bryant Again · Jul 28, 2008, 12:33 AM // 00:33

She could be attending to "other duties", but then that brings to question of what is it she's actually supposed to be doing.

I mean I don't mind if she's busy with other game-related work, but we need to know what her real title is. If she's not constantly busy with community feedback and discussion, then sorry, but she's not a CR.

SerenitySilverstar · Jul 28, 2008, 12:49 AM // 00:49

Regina did say back in the beginning of her tenure she would be doing things differently to Gaile. Just because she's not spoon feeding the trolls doesn't mean she's not working.

Read her journal, or talk page - think outside the box...or the Guru.

I would consider community forums an inefficient use of time. Too much crap to trawl through to find the useful information.

Edit: I'd also like to say there WAS a useful thread in the Game Bugs forum, which was updated/stickied/changed once a month with a listing of all problems/bugs, but that's slipped by the wayside. This was something that could be pointed to directly.

Bryant Again · Jul 28, 2008, 12:53 AM // 00:53

Quote:

Originally Posted by SerenitySilverstar

I would consider community forums an inefficient use of time. Too much crap to trawl through to find the useful information.

Ignoring quality feedback just because of a majority of negative feedback means you're not doing your job, or at least doing it poorly.

Just for the record: I'm not saying she's a good/bad CR.

pumpkin pie · Jul 28, 2008, 12:59 AM // 00:59

Things does not look good I am afraid. I deleted my previous post that was purely speculation, I think RB might be having something else on her mind all together, or maybe trying to figure out why the hell did she take up this job in the first place only to vex her so much after only 2-3+ months working

Maybe we need a re-welcome aboard and a re-introduction thing for RB.

seut · Jul 28, 2008, 01:13 AM // 01:13

Quote:

Originally Posted by Snow Bunny

This past weekend, the mAT was ruined by the absolutely decrepit status of the servers.

Past weekend? Anet is located at the us west coast and their weekend isn't over yet. Give her at least another 15hours and let her get to her office on Monday morning.
If you want to blame somebody for ignoring the problem, then aim at Izzy. Apparently he was on the rawr-vent on Saturday.

Arkantos · Jul 28, 2008, 01:35 AM // 01:35

Quote:

So, from what I can tell, you guys are pissed that Regina doesn't use the fansite forums to give information, instead she uses the official wikipedia, which is not a discussion forum.

Had to fix it a bit, but correct.

Quote:

This forum/site may be titled "Elite", but the attitude of users certainly isn't - or is, depending on which way you look at it. Your sense of entitlement - "it's her JOB to look after whiners!" - is so indicative of today's "want/blame" society.

Taking shit from the community comes with being CR, whether she likes it or not. It's like this in pretty much every MMORPG. Her job is to communicate with us, and using only the official wiki isn't communicating very well.

Quote:

Read her journal, or talk page - think outside the box...or the Guru.

Again, I don't think anyone is angry that she doesn't post on guru, but fansite forums in general.

Shadow · Jul 28, 2008, 01:42 AM // 01:42

You don't know what you had till it's gone.

I like Regina, personality wise. She seems a lot more competent than Gaile, not that Gaile was too bad. However, Regina's laissez-faire attitude with the community sites leaves something to be desired.

Lycan Nibbler · Jul 28, 2008, 02:09 AM // 02:09

Community relations - relating with the community. This in my eyes is a two way communication, which I have seen lacking in the new CR unfortunately - it makes the CR seem aloof.
Why is Regina updating things on the wiki and not here also? I do not go to wiki to read blogs and discussions about blogs (maybe trying to push traffic onto the wiki at the expense of the old one?).

Isn't it possible for the CR to at the very least either copy and paste any anet employee posts from the wiki to the main forums say once weekly?
On the basis that I dont know all the names of the various developers/other personnel and so would never see their updates/thoughts, that would seem much more community friendly.

I agree with some for a section on the forums where only say the CR and certain devs could start threads? It would take maybe 2 minutes to copy and paste into a thread where people could discuss..../sigh

Lycan Nibbler · Jul 28, 2008, 02:17 AM // 02:17

Quote:

Originally Posted by seut

Past weekend? Anet is located at the us west coast and their weekend isn't over yet. Give her at least another 15hours and let her get to her office on Monday morning.
If you want to blame somebody for ignoring the problem, then aim at Izzy. Apparently he was on the rawr-vent on Saturday.

+1, I noticed that comment about Izzy also...

Actually the bad lag started on Thursday night from what I have heard but just intensified Friday evening/ Sat morning (west coast times).